Improving Care and Service by Capturing Patients’ Voices

Listening to patients’ experiences about their care can improve their care quality and overall health.
Going Green in Healthcare

Here’s how healthcare can put the industry mandate to “first, do not harm” into practice by implementing cleaner, more sustainable practices.
Promoting Health Equity

Better health for all is on the horizon thanks to those who are implementing new strategies
to improve care.
Payment for Medications: It’s an Exacting Team Sport!

Getting paid for drugs demands a robust chain of events linking product procurement, its use within both the clinical framework and payer requirements, and the revenue cycle function of charging, billing and subsequent reimbursement.
Mitigating AI Risks for Consumer Health Misinformation

While agencies race to put in place regulations for using artificial intelligence to reduce the spread of health misinformation, healthcare providers can help to correct this by engaging with their patients.
Improving Patient Safety in the Primary Care Setting

First, do no harm. Next, create systems that help prevent harm before it happens.
Is Hybrid Care the Future?

In the post-pandemic healthcare setting, combining the best of telehealth and in-person visits increases productivity, revenue and employee morale.
Drug Reimbursement: Working with Payers

Drug reimbursement hinges on a variety of issues. Here are the top five to consider.
Why Bedside Manner Matters – and How to Make Yours Better

Patient-centered care is more than a buzzword: It’s a behavior that makes good doctors great.
Overcoming Challenges of Delivering Quality Healthcare

Several healthcare associations have identified many challenges of delivering quality healthcare and are working toward implementing solutions.